How to setup
Use post-call surveys - call assessments. When surveying their experience after customer calls, use this data to provide feedback based on your customer...
Mon, 26 Jun, 2023 at 12:37 PM
Follow these steps to set up record storage: 1. Go to "Virtual PBX" >> "Settings" >> "General settings" >> ...
Mon, 19 Jun, 2023 at 4:00 PM
Using speech synthesis, you can generate speech from text during a call, pronounce preloaded user variables (Name, debt, etc.), but unlike Voice Robot, this...
Mon, 19 Jun, 2023 at 3:33 PM
Virtual PBX | Calls (beta) | Call transcription "Call Transcription" is a Virtual PBX function that allows you to convert telephone conversations...
Thu, 9 Feb, 2023 at 12:41 PM
The Virtual PBX provides function redirection of incoming calls to other destinations. Description Destinations, which available to forwarding: An...
Mon, 26 Jun, 2023 at 1:12 PM
Once the Virtual PBX is connected, it is important to configure it. The virtual PBX includes a set of internal subscribers, so it is necessary to be configu...
Thu, 25 Jul, 2019 at 9:31 AM
The Virtual PBX provides to receive incoming calls to a queue of extensions to minimize losses of calls. Setup Click tab Virtual PBX | Settings in t...
Tue, 18 Jul, 2023 at 5:35 PM
Virtual PBX provides to configure routing for each phone number. The Call routing scheme may be compiled from extensions, queues, IVR, speech kit. Routi...
Fri, 2 Aug, 2019 at 4:32 PM
The Virtual PBX provides recording of inner, outer, and mobile calls. Also you can record calls in queues and conferences. Set record mark in settings to e...
Mon, 19 Jun, 2023 at 6:10 PM
The setting of the "Robot Controller" function is performed on the page for creating queues - the section "Virtual PBX" >> tab &qu...
Tue, 18 Jul, 2023 at 6:03 PM