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Knowledge base
Telephony service
Telephony setup
0
My services 2.0
How to setup?
0
How it works?
0
Telephony services 2.0
How to set up
8
How to make calls through VoIP equipment?
How to create a SIP account?
How to change account password (SIP)
How to set up a SIP trunk?
How to link a SIP account to a service
View all 8
How does it work
4
How to get a SIP account password
Room Permissions
How to view numbers
Dialing format settings
VPBX
How to setup
13
Call evaluation
Setting up storage of call records
Speech synthesis
Call transcription
Call-forwarding (redirect call) setup
View all 13
How does it work
7
Blacklists and Favourites
Access to call records
Prompter
Extensions
Call recording
View all 7
API
2
API | amoCRM
API | "options" format for Automated calls
Flash call
Flash call
0
Automated Calls
Automated call settings
0
Video instructions
Telephony service
0
Virtual PBX
0
Call & Chat from Website service
Call & Chat from Website settings
0
FAQs
Tariff related questions
0
Questions related to Virtual PBX
1
What languages are supported by YANDEX for STT/TTS?
Questions related to KOMPaaS Portal
1
KOMPaaS Portal login: email with 2fa code is not received.
Questions related to Telephony
0
Technical questions
3
What DTMF types are supported?
What codecs are supported for voice?
One-way audio / no sound during calls (SIP ALG)
General questions
0
Questions related to finance, billing and payments
0
Multichat
3
What does the term 'Multichat' signify?
Which analytics systems can Multichat be connected?
Is callback and chat more efficient in one form?
General
KOMPaaS Portal
1
How to login to KOMPaaS Portal? / Password reset
Quick start
0
Payment options
0
Security
0
Good to know
0
MCN Telecom RU
0
Equipment setup
Cisco / Linksys equipment
17
VoIP phone Cisco SPA501
VoIP phone Cisco SPA303
VoIP phone Cisco SPA301-G2
VoIP adapter Cisco SPA122
VoIP adapter Cisco SPA112
View all 17
Panasonic equipment
1
VoIP-phone Panasonic KX-TGP600
Soft-phones for Android OS
5
Setup Zoiper using QR code (Android)
Zoiper (Android)
PortGo (Android)
Linphone (Android)
Calls - SIP VoIP Softphone
Soft-phones for iOS
5
Zoiper (iOS)
Media5-fone (iOS)
Setup Zoiper with QR code (iOS)
Grandstream Wave Lite (iOS)
Linphone (iOS)
Asterisk PBX
1
SIP Trunk setup on Asterisk
Softphone setup for Linux OS
1
Ekiga (Linux)
Softphone setup for Mac OS X
0
Softphone setup on Windows OS
7
X-Lite (Windows)
Eyebeam (Windows)
Zoiper (Windows)
3CX phone (Windows)
Ekiga (Windows)
View all 7
Chima phones
1
Chima SVP2000 setup
Gigaset phones
2
Gigaset DX800A setup
Gigaset (Siemens) A510
SNOM equipment
4
SNOM D745
SNOM D305
SNOM D345
SNOM Meeting Point
Yealink equipment
9
Yealink T48G
Yealink T46G
Yealink T41P
Yealink T27P
Yealink T19P
View all 9
Grandstream phones
1
Grandstream GXP1620