Transcribe calls is a Virtual PBX feature that allows you to convert phone conversations into text.
The feature is designed for real-time analysis of phone conversations, specifically to help identify customer objections and formulate recommendations for managers, thus optimizing and automating the sales department's work. Using the Transcribe calls feature, you can analyze phone negotiations with foreign contractors and clients.
See how to enable transcription - 'Steps to enable call transcription feature'.
Also see:
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