How does it work

Blacklists and Favourites
"Blacklists and Favourites" allow you to distribute calls depending on the number of the caller, his region, operator or city. Using "black&...
Fri, 16 Jun, 2023 at 6:19 PM
Access to call records
To access the records, go to the call statistics through the top menu of your personal account "Virtual PBX" >> "Calls v2.0". T...
Fri, 16 Jun, 2023 at 6:56 PM
Prompter
Virtual PBX provides the ability to connect the "Prompter" function. This option allows you to analyze the effectiveness of your employees' on...
Fri, 16 Jun, 2023 at 7:14 PM
Extensions
The extension is the central object of the virtual PBX. It is assigned a short number and a default number for making outgoing calls. After making the neces...
Fri, 16 Jun, 2023 at 6:59 PM
Call recording
"Call Recording" service - allows you to record all calls coming to a virtual PBX. This can be useful in the following cases: Prevention of lea...
Mon, 19 Jun, 2023 at 1:25 PM
Robot - controller
"Robot controller" - the function of automatic chime on missed calls. The "Robot Controller" function uses the objects "Queue&qu...
Fri, 16 Jun, 2023 at 7:17 PM
Assigning a Tag to a Call
Assigning tags post-call is a feature that allows you to append specific labels to individual call records. This facilitates the categorisation of records, ...
Wed, 30 Aug, 2023 at 12:52 PM