Telephony redirection settings — Redirect if Busy and/or Redirect if no Answer

To reduce call losses, you can configure redirection after a call has been received by the client's VoIP equipment and none of the subscriber devices could answer the call.

Redirect if Busy — automatically rerouting a call to another destination if the intended recipient is engaged on another call.

Redirect if no Answer — automatically rerouting a call to another destination if the intended recipient does not answer the call within a specified time frame.

1. Enable all relevant types of post-redirection. Slide the "Redirect if Busy" and/or "Redirect if no Answer" toggles to do this.
2. For each redirection, add a list of phone numbers and/or SIP URIs similar to setting up scheduled redirection.

Also see:

Call handling in Telephony

Call handling management

Automatic Caller ID change

Telephony redirection settings — Redirect by schedule

Telephony redirection settings — Unconditional redirect

Telephony redirection settings — Emergency call forwarding