Managing inbound calls in telephony

1. Go to 'Telephony' → 'Telephony' tab → left menu 'Phone numbers'.
2. Select a phone number in the table and click the wrench icon in the 'Call handling settings' column. For more details, see 'Call handling management'.
3. The 'Call handling scheme' will open.

Incoming calls are configured in the 'Inbound' tab.

Choose the order of dialing endpoint subscriber devices — simultaneously or in order. To do this, click the pencil icon in the 'SIP accounts' field.

• In order — specify the time interval in seconds after which the client's call will go to the next SIP account.
• Simultaneous — no configuration required.

If no one answers or all lines are busy, you can set up call forwarding.

Also see:

Telephony redirection settings — Redirect by schedule

Telephony redirection settings — Unconditional redirect

Telephony redirection settings — Emergency call forwarding

Telephony redirection settings — "Redirect if Busy" and/or "Redirect if no Answer"