Device and its settings

Modified on Tue, 28 May at 3:58 PM

To enable subscribers of the virtual PBX to make calls via a VoIP device, use the automatic setup by using the SIP account connection parameters from the Personal Account, or set it up manually.

Go to the Virtual PBX >> Device tab >> menu on the left Device.

The following options are available:

  • Retrieval of SIP account connection parameters for subsequent VoIP device setup.

  • Automatic setup of the device by scanning the Zoiper QR code (for mobile devices with Android or iOS operating systems).

  • Automatic setup of the device by downloading the Zoiper softphone with ready-made SIP account connection parameters (for PCs with Windows, Mac OS X, or Linux operating systems).

  • Automatic setup of the VoIP device by receiving Provisioning settings (only for Cisco or Yealink VoIP phones).

    For more information about device settings, see Equipment setup.


Retrieving SIP Account Connection Parameters

Each virtual PBX subscriber corresponds to their own SIP account. Before using a VoIP phone, VoIP gateway, mobile phone (for mobile subscribers), or softphone, you should get the password for the SIP account.

The password is needed for subsequent device setup. You can view it, copy it, or send it to the email registered with KOMPaaS as the company's official email.

  1. Click on the eye-shaped button in the Password field. 

  2. The password will be displayed in a separate window.

  3. Copy the password and then paste it into the device setup interface (for example, a softphone). 

  4. To send the password by email, click on the Send email button. A form for selecting email addresses to which the password can be sent will open. The list of addresses includes those officially registered for the client in KOMPaaS.

  5. Check the boxes next to the required addresses and click Send settings. 

  6. After sending the settings, you will receive a notification in the upper right corner of the Personal Account.


Scanning the Zoiper QR Code for Automatic Connection Parameter Setup (for mobile devices with Android or iOS operating systems)

For more details, see Setup Zoiper using QR code (Android).


Downloading the Zoiper Softphone for Automatic Connection Parameter Setup (for PCs)

For more details, see Zoiper (Windows).


After setting up the device (manually or automatically), you can make calls on the virtual PBX. When registering a virtual PBX subscriber in the network, their equipment will be displayed in the list with the IP address, network login time, and SIP phone, gateway, or softphone name.


Also see:

Zoiper (Android)

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