The 'Speech Synthesis' option is designed to convert text into speech.
Advantages:
Reduced customer waiting time for a response;
Reduced workload for agents.
Features:
Convert preloaded user variables, such as a name, outstanding debt, etc., into speech;
Automatically notify customers: remind them about payments, wish them a happy birthday, etc.
| ⚠️ Attention! | The 'Speech Synthesis' service must be connected before it can be configured. For more information, see 'How to enable Speech Synthesis - Speech-to-Text / Text-to-Speech'. |
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See also:
How to enable Speech Synthesis - Speech-to-Text / Text-to-Speech
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