Speech Synthesis

Modified on Tue, 16 Apr at 3:35 PM

The "Speech Synthesis" option allows you to convert text into speech.

Benefits:

  • Reduces waiting time for customer response;
  • Reducing workload on operators.

The option allows you to:

  • Vocalize pre-loaded user variables, such as name, debt, etc.;
  • Automatically inform customers, reminding them of payments, congratulate them on their birthday, etc.

⚠️ Attention!

You must activate the “Speech Synthesis” service before you can configure it. For more information, see "How to enable Speech Synthesis - Speech-to-Text / Text-to-Speech"


Speech synthesis templates can be found in the "VPBX" section >> "Settings" tab >> left menu "Routing" >> "Speech Synthesis".

 

See also:

"Speech Synthesis setting"

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