Звонкам можно присваивать теги (метки), что позволяет классифицировать записи звонков.
⚠️ Attention! The 'Speech Synthesis' option must be enabled in your PBX. |
Call scripts are tagged with keywords if the client says them. The system recognizes these words and they are entered into the call table.
You can view calls with tags in the 'Telephony' section → 'Calls' tab → 'All calls' menu on the left. Tags are displayed in the 'Tag' column.
Also see:
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