How to send a link to a conversation recording to an external system and download it without authorization

For this task, go to 'Integrations' → 'Proxy methods'.

1. Create a Proxy method 'Downloading a conversation recording';
2. Fill in the Account number and VPBX number;
3. In the Call ID field, enter ${{call_id}} (the variable will be substituted automatically);

The final link = <external link>?call_id=<Call ID>.

The link can be copied, for example, to a webhook or integration trigger, instead of <Call ID> substitute the variable (if it exists in the webhook) ${{call_id}} and the link for downloading the final call will be sent to the URL or external system.

Example of the final link: https://integration.kompaas.tech/api/public/api/external/zQLDOBQNO7_ZcrVxsyBgg

Also see:

'Creating an Integration Trigger for Email'

‘How to download a conversation recording using the proxy method’

‘Creating a new proxy method’