Proxy methods

Modified on Thu, 13 Feb at 1:44 PM

Proxy methods - sending data by an external MCN Telecom telephony system, including outgoing and incoming numbers, call IDs and other parameters, which allows making click to call calls from the external system interface and receiving call recordings. When integrating with a CRM that supports this functionality, two proxy methods are automatically created: "callback" and "download call recording".

Advantages:

  • Enhanced Security - Proxy servers help protect internal networks from unauthorized access.

  • Performance Optimization - Reduce server load and speed up call processing.

  • Flexibility and Scalability - Provide easy management and scaling of network infrastructure.


Also see:

'Creating a new proxy method'

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