Condition check element

The element checks the value of a variable and, depending on the result, routes the call along the corresponding branch. See the example at the end of the instructions.
 

To add the 'Condition check' element:

1. In the 'Telephony' → section, 'Call scenario' → tab, click the three-dot icon next to the 'Condition check' element in the sidebar on the right.

2. In the 'Edit condition check' modal window, configure the parameters (click the three-dot icon on the element → gear icon):

   • Value type — variable type;

   • Select variable — select or create a variable to compare;

   • Comparison type — comparison method (=, != for strings and flags; <, <=, >, >=, =, ! = for numbers);

   • Value tab — a constant value to compare;

   • Variable tab — a function for comparing one variable with another. When enabled, the variable name is entered instead of a constant comparison value.

   • Click the 'Save' button.
      

3. Connect the element to other scenario elements.

An example of a scenario where, if the condition is 'Yes', the subscriber is routed to a conference, and if the condition is 'No', to a queue.
 

Also see:
Call scenarios
Call Scenario Elements
Call scenario settings