To create a contact in the Address Book:
On the 'Dialogs' tab (see 'Contact Center AI → Dialogs') click the 'Address book' button in the right sidebar.
Click 'Create a contact'.
Fill in the contact details and click 'Save'.
The contact has been created.
The contacts associated with the dialog, as well as the counterparties associated with this contact, are displayed using the button with a man in the right sidebar.
Also see:
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article