Address Book → Special Contact Groups

Special contact groups can be integrated with other services, such as chatbots and automated calls.

• In Automated calls, you can select Special contact groups to start calling through the list.
• In Chatbot, you can go to an element that requires making a call to a subscriber from the list, and the call will be made to the selected subscriber.

Creating a special contact group:

1. In the Personal Account, click 'Add special group' in the left menu.

2. Enter a name and click 'Confirm'.

Adding contacts to the group:

1. Use import. For more details, see 'Address Book → Import Contacts'. 

2. Or in the left menu under 'Contacts', open a contact and attach it to the group. 

• Add a variable to make it easier to sort and filter contacts. 

  • The variable is managed through the gear icon on the right.

Also see:

Address book → Contacts

Address book → Counterparties