Constructor Elements → Sending

This instruction describes the elements of the script from the 'Sending' section used for bot actions.

• Start

  *The bot begins processing the script from this element. It can contain a welcome text that the user sees during the first interaction with the bot.

  *The element must be connected to others, otherwise the interlocutor will only see the greeting.

  *This element cannot be deleted. 

• Message 

  The bot sends a message to the messenger. 

• Menu 

  This element consists of text that the interlocutor will see as a menu description, options from which they will have to choose, and some fields that are used if the interlocutor selects an element not from the menu. 

  • Time-based transition — The user moves to the element that was selected in the script (see here).

  • Inline Buttons — display of buttons directly in the text chat window (see here).

  • Text decoration — visual formatting of text using various styles and effects to improve its perception or give it special significance (see here).

  • Repeated menu text if the visitor answers with a message not from the buttons (if empty, the first text will be used).

  • Select a variable — selection of variables that will be used to record the user's last response to the menu. Even if they pressed a button, in this case, the button value will be recorded.
    

  • Select the element to direct the interlocutor to if he answers with a message not from the buttons — transition to the selected element if the response is not from a button.

  • Add answer options — response options offered to the user. Parameters can be named and linked to another component of the script to which the user will move when selecting them.

  • Image — ability to add an image that will be displayed along with the text and selection of options. 

• Image 

  Sends a message with an image to the interlocutor.

  Requirements:

  Formats jpg, jpeg, png

  Size <10Mb, except for Viber (<1Mb)

  For mailings <5Mb

  ⚠️Attention! Images must comply with the requirements!

  

   

• Audio 

  Sends a message with an audio file to the interlocutor.

  Requirements:

  Size <20Mb 

• Video 

  Sends a message with a video to the interlocutor.

  Requirements:

  Size <20Mb

   

• File 

  Sends a message with a file to the interlocutor.

  Requirements:

  Any formats except:

  Forbidden formats for Viber

  Size <20Mb 

• Request contact 

  Sending a request to the interlocutor for access to their phone number.

  ⚠️Attention! This function only works in Telegram.

  
  

  *Message text*[*Button text*](contact)

  ⚠️Attention! For the interlocutor's phone number to appear in the constructor, it is necessary to have an Answer element after the message. The phone number will be saved as 4301234567890.

  

   

• QR code 

  Creates a QR code in the dialogue, which simplifies navigating to a link. For example, when a link contains a large number of characters.

  Available settings:

  • Correction Level;

  • Mask;

  • Size;

  • Color — set the QR code color and Background color.

  • View QR Code — preview.

Also see.:

Description of components of the Chatbots constructor

Chatbots