| ✅ Note: This mechanism is applicable if the user has the “Retry if error” checkbox checked in the webhook (checked by default). |
Step 1: Record unsent webhook in the database
When your webhook fails to reach its target for some reason, it is recorded in the table with a note about the failed dispatch.
Step 2: Record retry attempts
The number of retry attempts for each unsent webhook is recorded separately.
Step 3: Attempt to resend the webhook
When a webhook is queued for resend, it is processed. The resend happens according to the following algorithm:
- The delay time before each retry is calculated using the formula: 2^n, where 2 is the number of seconds, n is the retry attempt number.
- The value of n reaches a maximum limit of 5 attempts, after which, in the case of 5 unsuccessful dispatches, the webhook will no longer attempt to resend.
- Approximately 9 hours pass between the 14th and 5th dispatch attempts.
- In total, approximately 18 hours are spent for 5 retry attempts.
Also see:
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